SquareTrade periodically does research on repair rates and has made those results available to the public. If you haven’t read them in the past, below is a quick summary:
- One-Third of iPhones Fail Over 2 Years, Mostly From Accidents: An analysis of reported iPhone failures from normal use and accidental damage.
- iPhone More Reliable than BlackBerry, One Year In: An Analysis of Reported Malfunctions in iPhones Compared to BlackBerrys and Treos.
- Microsoft Xbox 360: 16.4% Normal-use Failure Rate
